General questions 4

• I have ordered a product and see that it is now on sale, what can I do?
• suggestions
• How to reach us
• Reporting a complaint or error

my account 4

• How do I change my data?
• What are the benefits of an account?
• I lost my password
• How can I create an account?

to order 4

• How can I cancel/change my order?
• Is it possible to order for business purposes?
• The article is not in stock
• When will I receive my order?

pay 1

• Prices include VAT

Return and exchange 1

• Returning a Lenco product

Delivery and Pick up 3

• Can I choose a delivery date myself?
• Order not received
• What are the shipping costs of my order?

Warranty & Defects 6

• Legal guarantee
• When can you rely on this guarantee?
• Item defective, incomplete or damaged received
• Received wrong product
• My Lenco product is defective what can I do?

See all 6 articles