Recently you have ordered a Lenco product on our official Lenco web shop. Of course, we hope that you will enjoy your purchase for a long time and experience many great moments with Lenco.
If your product is not what you expected, you are always free to return your purchase within the cooling-off period (30 days) free of charge. You will then receive a full refund.
If you want to return your product within the reflection period, the following information is important for you:
- Use the enclosed return label.
- You have thirty days reflection time
- The item must be in original/undamaged condition and in its original packaging (if possible back in the brown box).
- Do not forget to include the packing slip in the box, otherwise the warehouse will not be able to find your order.
Upon receipt of your Lenco product, you will receive a confirmation email from us. Our warehouse will check if the item has been returned correctly and will refund the purchase price.