It can be frustrating when your turntable suddenly stops during use. Here are some steps you can follow to troubleshoot potential simple issues before considering sending your device in for repair:

Check the power supply:

Make sure the turntable is properly connected and that all cables are securely fastened. Try a different power outlet to rule out a possible faulty outlet.

Reset the turntable:

Turn off the turntable, wait a few minutes, and then turn it back on. This can sometimes resolve minor glitches in the system.

Test with a different record:

Try playing a different record to ensure that the problem is not with a specific record. Some records may be damaged or too heavy for the device.

If the problem persists after following these steps, we recommend that you send your turntable in for repair. You can register for the repair on our website.

We are ready to assist you and ensure that your turntable is functioning perfectly again.